Event Registration: Frequently Asked Questions
Do I have to be a member to register for an event at member rates?
You must be an SQA member to receive member rates for registration to SQA events, webinars, etc. If you are not yet a member, you must submit a membership application with your registration at member rates. To do this online, please sign in (or [link] if you do not have one), complete the membership application and pay dues. After your dues are paid, complete your registration. NOTE: if your membership application is not approved, SQA reserves the right to charge you the difference between member and non-member rates for your registration.
How do I register for an SQA event or webinar?
Sign in to the site. (Create an Account first, if you do not have one.) Link to information about the event/webinar and follow the link provided for registering. Follow the steps to select any options, then check out on the secure check-out page. (See below about online payment and wire transfers.) Please see our Event Registration Policies.
How do I register for a Regional Chapter event?
Start on the website of the particular Regional Chapter. If the event does not offer online registration, or if you need to make a wire transfer, use the hard copy registration form provided on the Chapter site. If the event offers online registration and you are able to pay by Visa, MasterCard or American Express, follow the link provided to register online. The link should direct you to the SQA website. Sign in with your SQA username and password. (Create an Account first, if you do not have one.) Select any event options and check out on the secure check-out page. (See below about online payment and wire transfers.)
How do I cancel a registration?
Please contact us at email@example.com and explain why you cannot attend. We must receive this information in writing. Your cancellation is subject to a refund schedule and processing fee. Please see our Event Registration Policies.
How do I send a substitute in my place?
Please contact us at firstname.lastname@example.org with the complete contact information of the substitute. If you are an SQA member, but your substitute is not, the substitute will be charged the difference in registration rates, plus a processing fee. If you are not an SQA member, but your substitute is, you will be refunded the difference in registration rates, less a processing fee. Please see our Event Registration Policies.
What forms of payment are accepted for online registration?
We accept payment online with Visa, MasterCard or American Express credit card.
May I pay by check?
If you are in the U.S., you may pay by check. Please complete a hard copy registration form provided on the event page and write the check number on the form. (Writing the check number assures that we can match the check to the form, should they become separated.) Mail the form and check in the same envelope to our mailing address.
May I pay by wire transfer?
If you are outside of the U.S. and need to pay by wire transfer, please complete a hard copy registration form provided on the event page, and indicate that you need to make a wire transfer. An SQA staff member will contact you with instructions.
If I missed an Annual Meeting, may I still access presentations?
You may purchase access to our Annual Meeting Online Library, for a single meeting or for multiple meetings. The library contains slide presentations synchronized with audio of the speaker presenting the slides at the SQA Annual Meeting. SQA members receive a discount on library purchases.
If I missed a webinar, may I access a recording of it?
SQA members have access to webinar recordings on the SQA website. If you are a member, please sign in, go to the Webinars page. If you are not an SQA member, please review the Benefits of Membership and consider becoming a member.