Society of Quality Assurance Privacy Policy

Privacy Notice

The Society of Quality Assurance (SQA) is committed to protecting the privacy of all members and guests who visit the SQA website. This policy was developed in the interest of protecting that privacy. SQA adheres to all federal laws and the EU GDPR. The SQA website collects data only to better serve members and other users of our website. This policy applies only to SQA’s website,  It does not apply to the websites of any member or to any websites operated by organizations or groups who associate themselves with SQA, nor does it apply to any websites featuring links to the SQA website.  Our privacy policy does not apply to the practices of organizations or persons not owned, controlled, managed or employed by SQA.  This policy will be periodically reexamined as technology, business and legal requirements change.

Please regularly review our Privacy Policy. If you have objections to the Privacy Policy, you should immediately discontinue use of the SQA website. This Privacy Policy does not govern privacy practices associated with offline activities, websites other than, or any products or services not available or enabled via the SQA website. By using our website, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this Privacy Policy, you should not use our website.

Collection of general data and information

When you browse the SQA website without an account, you are anonymous. Account creation is voluntary and application for membership is voluntary. SQA does not collect personal information about any person that is not provided voluntarily.

The SQA website collects a series of general data and information when a user or automated system visits the website. This general data and information are stored in the server log files. Collected may be (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the sub-websites, (5) the date and time of access to the Internet site, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) any other similar data and information that may be used in the event of attacks on our information technology systems.

When using these general data and information, SQA does not draw any conclusions about the data subject. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website as well as its advertisement, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. Therefore, the SQA website analyzes anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.

Collection of Personal Information

SQA captures individual information, including contact information and demographics for the purpose of doing business with SQA, including: membership, store purchases, education and research, event attendance, continuing education credits, subscriptions, and other services. To gain access to members-only areas and personalized features or to make purchases on the SQA website, users must create an SQA account and provide individual information. If the user selects to opt-in, information submitted online may be used for other SQA marketing uses, such as email and mail notifications of upcoming events that match the interests provided us. This information is submitted voluntarily.

Do not provide personal information about others unless you are authorized or required to do so by applicable law or contract. Before supplying personal information about others, you and the person about whom you supply the information must review and consent to the Terms of Use and Privacy Policy of the Website. By submitting any personal information about others, you represent and warrant that you are authorized to do so, that you have made the Terms of Use and Privacy Policy available to the person about whom you supply the information, and that you have obtained that person’s written consent to our Terms of Use and Privacy Policy. If applicable law allows you to supply the information without doing the foregoing, you represent and warrant that you have abided by that law and that it allows us to receive and disclose the information under this Privacy Policy without any further action on our part. You agree to indemnify, defend and hold harmless SQA, our parents, subsidiaries, officers, directors, employees and agents, sponsors and supporting artists, licensors and suppliers for any failure by you to comply with this paragraph.

If you apply for membership, register for training or a conference, or request any other product or service, SQA collects information from you such as your name, title, company, address, phone, fax, e-mail address and professional discipline/interest.  This information is collected only if you give it voluntarily.  Information provided to SQA will be used internally to process your specific request and will not be sold or shared with outside parties.  Your information may be used to send you SQA publications, information relating to upcoming SQA activities or important membership announcements. In addition, SQA makes members’ contact information available to other members through the Members-only website.  This information can only be accessed with a legitimate SQA username and password; for this reason, we strongly urge you limit unauthorized access to your SQA username and password.  You may edit your contact information at any time through your account on the website.  If you have difficulty editing your information online, you may update it by calling or e-mailing SQA headquarters at +1.434.297.4772 or

Points of Consent

Select All Mailings

  • Membership
  • RQAP Credential Announcements
  • Quality Matters e-newsletters
  • Meetings and Events
  • News Announcements
  • Training and Webinars
  • Surveys
  • Supporter Marketing Emails

Unsubscribe from all. Please note that you will continue to receive transactional mailings such as receipts, confirmations, and invoices.


Maximize your knowledge of SQA membership by keeping up to date on new member benefits, volunteer opportunities, Specialty Section and Committee activities, awards, and more!

RQAP Announcements

Receive notifications about RQAP exam application deadlines, re-registration reminders (sent only to those with a re-registration deadline approaching), and general RQAP program updates and announcements.

Quality Matters e-newsletter

Quality Matters e-newsletters are published six times per year and offer feature articles on QA topics, regulatory hot topic links, updates on the activities of SQA Specialty Sections and Committees, and technical papers published as special supplements to the newsletter. The e-newsletter is available to members only.

News Announcements

Stay informed of news and developments impacting our field.

Meetings and Events

Receive news and updates regarding the Annual Meeting and other SQA events providing networking and professional development opportunities for QA professionals.

Online Training and Webinars

Stay up-to-date on SQA’s online training and webinar opportunities.


Assist SQA by participating in occasional surveys to help us gauge trends in our field and share your feedback on your experiences with SQA programs and events.

Supporter Marketing Emails

Learn about special services and offers from the SQA supporters and exhibitors.

Disclosures to Third Parties

SQA does not sell or rent your personal information to anyone except when:

  • We have your opt-in consent to share the information;
  • We need to share your information to provide the product or service you requested; or
  • We need to send the information to companies working on behalf of SQA to provide a product or service.

Companies that receive personal information from SQA to execute the businesses of SQA may use personal information to complete to service they have been contracted to perform, and they are prohibited from using the information provided for any other purpose.

SQA also makes members’ names and business contact information available to other members on the SQA website via the online Member Directory. Members may request that information is blocked from the online Member Directory through the Account Preferences page of this website or by emailing

SQA may disclose your information if we are required to do so by law or if such disclosure is necessary to comply with a legal order; defend SQA or its employees, affiliates or partners; or protect the personal safety of SQA, affiliates, partners, members or site users.

Credit Card Information

You may choose to provide SQA with credit card information to pay for membership dues, training or conference registration fees, or any other product or service. We will never voluntarily disclose your credit card information to any third party organization or person who is not employed or contracted by SQA to process your payment. SQA does not capture credit card account information online from purchases. Credit card payments are processed directly through a certified processor (i.e., PayPal).


SQA has taken measures to protect the loss, misuse, and alteration of information on this website. We have the technology in place to provide secure transmission of data to and from our website. All information (including your address and credit card information) is encrypted when submitted so that no other party can access it.

Protection of Children’s Personal Information

Our website is intended for adults, such as our members. SQA does not knowingly collect any personal information from children under the age of 13. Please contact SQA at if you suspect that SQA has collected any such information.

  • Any material published on the SQA website is protected by International Intellectual Property and Copyright laws. All text, logos, graphics, icons, photographs, software and audiovisual material fall under this protection. Permission is granted to download, copy or print material on SQA’s website for personal, instructional or non-commercial use only.
  • The information found on the SQA website should not be used as medical, legal, business or tax advice.
  • Our Privacy Policy may be revised occasionally. You should review it from time to time to be sure you understand the details. Using the SQA website indicates your agreement to the Policy that is posted at the time of use.
Privacy Rights
We may retain your information for a period of time consistent with the original purpose of collection. For instance, we may retain your information during the time in which you have an account to use our websites or services and for a reasonable period of time afterward. We also may retain your information during the period of time needed for us to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes and enforce our agreements.

You may opt out of any future contacts from us at any time. Additionally, if the collection of your personal data was based on your consent, you have the right to revoke that consent at any time. Be aware that by revoking consent, you may lose access to services you previously opted to use.

You may request to review, correct, delete, or otherwise modify any of the personal information that you have previously provided to us through the SQA website. You can do the following at any time by contacting us via the email address or phone number provided on our website:

  • See what data we have about you, if any
  • Change/correct any data we have about you
  • Have us delete any data we have about you
  • Express any concern you have about our use of your data

Requests to access, change, or delete your information will be addressed within a reasonable timeframe.

How to Contact Us

SQA commits to resolve complaints about our collection or use of your personal information. SQA takes its users’ privacy concerns seriously.

If you believe that SQA has not complied with this Privacy Policy with respect to your personal information, you should first contact us at SQA by emailing us at or by writing to the SQA Privacy Officer at the following address:

Attn: Privacy Officer
154 Hansen Road, Suite 201
Charlottesville, VA 22911 USA

In your letter, please describe in as much detail as possible the ways in which you believe that the Privacy Policy has not been complied with. We will investigate your complaint promptly.

Website Disclaimer
  • Content provided on the SQA website has been compiled from a variety of sources and is subject to change at any time. Links to other websites are provided for convenience and do not constitute an endorsement of the sites or the material found on them. SQA has no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
  • Any material published on the SQA website is protected by International Intellectual Property and Copyright laws. All text, logos, graphics, icons, photographs, software and audiovisual material fall under this protection. Permission is granted to download, copy or print material on SQA’s website for personal, instructional or non-commercial use only. The information found on the SQA website should not be used as medical, legal, business or tax advice.
  • In no event will SQA be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Every effort is made to keep the website up and running smoothly. However, SQA takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control. While we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
  • While SQA receives sponsorship from exhibitors of various companies for the annual conference and has a mechanism for corporate membership, SQA does not have detailed knowledge of internal business activities of those companies that become corporate members or support the annual conference. Corporate membership or industry sponsorship does not constitute an endorsement on behalf of SQA of the practices and business of individual sponsors or corporate members. If SQA learns about confirmed unethical behavior by sponsors or members, this may be cause for termination of membership or sponsorship.
  • Cookies are text files that are stored in a computer system via an Internet browser. Cookies are commonly used by websites to make accessing that website faster and more efficient. Many organizations use cookies to track your shopping cart, for example, so that you can purchase several items or services at one time instead of having to purchase each item at the time you select it. SQA uses cookies to monitor statistics regarding your visit to the website (such as how long you visited, what web pages you visited on our site, etc.) and to hold items in your shopping cart for you. We use "session-only" cookies, which are deleted from your computer’s memory when you close your browser window. You can set your internet browser to not accept cookies, or to ask you before accepting certain types of cookies, but this may keep you from having access to all of the benefits of the SQA website. In most cases, a medium level of cookie security will allow you to log in to and use the SQA site. Using cookies in this manner is standard across the majority of all websites.
  • Users may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. Please be aware that some of our services will not function if your web browser does not accept cookies. However, you can allow cookies from specific websites by making them "trusted websites" in your web browser. To learn more about the functionality of cookies, please visit This site includes instructions on how to manage your cookie settings on a wide range of browsers.