Society of Quality Assurance Membership Dues Refund Policy

If any applicant for membership to the Society of Quality Assurance (SQA) requests a refund for his/her membership fees, such a request must be made in writing to SQA Headquarters via surface mail, fax or e-mail to:

Society of Quality Assurance
2365 Hunters Way
Charlottesville, VA 22911 USA
Telephone: 434.297.4772
Facsimile: 434.977.0899
E-mail: sqa@sqa.org

Refund requests will be filled as follows:

• If a person requests to terminate his/her membership prior to his/her payment being processed by SQA, then SQA will simply not process the payment for that application.  The applicant will forfeit no money.
• If a person requests a refund after payment has been processed but before membership materials have been mailed, that person will receive a refund of 90% of his/her fees.  SQA will retain 10% of the membership fees to offset processing costs to that point.
• If a person requests a refund after membership materials have been mailed, that person will receive a refund of 75% of his/her fees.  SQA will retain 25% of the membership fees to offset processing and postal costs to that point.
• No refunds will be given if a request is made more than 30 days after notification has been made that the membership application has been approved.
• If a company pays membership fees on behalf of an individual, the company will under no circumstances receive a refund unless the individual requests that his or her membership be terminated and a refund issued.  Such a request must meet all requirements listed above.